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FAQ

WHERE IS KIYOBO'S STORE?

Kiyobo is an online based store, but we do have stockists in Jakarta and Bandung. And here you can find the list.

CAN I EXCHANGE OR RETURN THE ARTICLES PURCHASED AT KIYOBO ONLINE STORE?

We only accept return and exchange if it was a defect article. We take 100% responsibility of the defect articles. Please refer to Return & Exchange Policy for details.

HOW DO I PLACE AN ORDER?

Please Check How To Order.

HOW CAN I PAY FOR MY ORDER?

You can pay your online purchase via Bank Transfer (BCA).
After you already make the payment, please make a Confirm Payment located on the left navigation of the website.

DO YOU SHIP INTERNATIONALLY?

We do ship internationally. We use EMS from Indonesian Postage. International Order please proceed to manual order by sending us an email to info@kiyobo.com or contact us via Whatsapp (+62) 895.3858.99808.