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Return & Exchange Policy


We do not accept return & exchange if the article you buy is too big or too small; or if you wanted to change them with another color. We only accept return & exchange if it was a defect article. We will take 100% responsibility for the defect goods if :

1. The article is unused

2. The article is unwashed

3. The article still has the hang tag

Refund policy is not valid for SALE items. Refund policy is not valid for International Shipping. All refund will be transfered maximum of 7 working days after the article arrives at our warehouse.

For further enquiry, please contact our Sales Support:

Whatsapp : (+62) 895.3858.99808

Email: info@kiyoboofficial.com

Any other scenario occur outside from the situation given above will be handled manually case by case. We will do our very best to meet or even exceed your expectation.